Refund and Returns Policy

At SaraswatiYantra.in, we are committed to ensuring that you are completely satisfied with your purchase. If, for any reason, you are not fully satisfied, we offer a straightforward and customer-friendly refund and returns policy. Please read our Refund and Returns Policy carefully for a clear understanding of how to initiate returns, refunds, or exchanges.

1. Eligibility for Returns

We accept returns on products under the following circumstances:

  • Damaged or Defective Products: If the Saraswati Yantra or any other product arrives damaged, defective, or not as described, you are eligible for a return. Please contact us within 7 days of receiving the product.

  • Incorrect Product Received: If you receive an incorrect product, you may return it within 7 days of delivery.

  • Unopened and Unused Products: If the product remains unopened and unused, it is eligible for return within 7 days of purchase.

Please Note: We cannot accept returns for items that have been opened or used unless the product is damaged or defective.

2. How to Initiate a Return

To start the return process, please follow these simple steps:

  1. Contact Us: Reach out to our customer support team at info@saraswatiyantra.in or call us at 7339760378 within 7 days of receiving your order.

  2. Provide Your Order Information: Include your order number, product details, and the reason for the return (whether the product is damaged, defective, or incorrect).

  3. Return Instructions: After reviewing your return request, our team will provide you with clear instructions on how to send the product back to us. Ensure the product is securely packed to prevent any damage during return shipping.

  4. Return request should be done within 7 days.

  5. exchange will be delivered within 7 days.

3. Refund Process

Once we receive the returned product and confirm that it meets the return eligibility, we will process your refund. Here’s how our refund process works:

  • Refunds will be issued to the original payment method used for the purchase.

  • The refund will be credited within 7-10 business days to the original payment method after we receive and verify the returned product.

  • Shipping charges are non-refundable, except in cases where the product is defective, damaged, or incorrect.

If you paid by credit card or debit card, please note that the refund may take 5-7 business days to appear in your account, depending on your bank’s processing time.

4. Exchanges

Currently, we do not offer direct product exchanges. If you wish to exchange a product, we recommend returning the product for a refund and placing a new order for the desired item.

5. Non-Refundable Items

Certain items are not eligible for returns or refunds:

  • Opened or Used Products: We do not accept returns for products that have been used or opened.

  • Customized or Personalized Products: Any products that are customized or personalized specifically for you are not eligible for return.

  • Sale or Discounted Products: Products purchased during sales or with discounts may not be eligible for returns, unless the product is defective or incorrect.

6. Shipping and Return Costs

  • Return Shipping: You, the customer, will be responsible for the cost of return shipping unless the product is damaged, defective, or incorrect. In such cases, we will cover the return shipping costs.

  • Initial Shipping Charges: Shipping charges for your original order are non-refundable unless the return is due to an error on our part (such as receiving a damaged or incorrect product).

7. Cancelling an Order

If you wish to cancel your order, please contact us as soon as possible.Cancellation should be done within 7 days. Orders that have not been shipped can be cancelled and fully refunded. Once the order has been dispatched, the return and refund process outlined above will apply.

8. Customer Support

We understand that the return and refund process may seem daunting, but our customer support team is here to assist you every step of the way. If you have any questions or need assistance, feel free to contact us:

9. Policy Updates

We may update our Refund and Returns Policy from time to time. Any changes will be posted on this page, and the updated policy will apply to all orders placed after the date of posting.

At SaraswatiYantra.in, customer satisfaction is our top priority. We want you to be completely happy with your purchase and will do everything we can to ensure a smooth return, refund, or exchange process. If you need any help or have concerns about your order, our team is always available to provide support.

At SaraswatiYantra.in, we are dedicated to offering you authentic and energized Saraswati Yantras to help you unlock wisdom, knowledge, and success. Whether you’re a student seeking improved focus or someone looking to enhance creativity and remove obstacles in your career, our Saraswati Yantras are designed to bring divine blessings into your life. With a wide selection of beautifully crafted yantras, we ensure that every product is blessed and ready to support your spiritual and intellectual growth. Visit our Saraswati Yantra collection to explore our offerings and discover how it can transform your life today!

Thank you for shopping with us!

Shipping Policy

The product will be delivered within 7-10 days.

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